This privacy policy (“Privacy Policy”) applies only to information collected online through the website https://www.pollyfong.com (hereinafter

referred to as “Us”, “We”, “Website”, or “https://www.pollyfong.com”) and does not apply to collection of information from other sources.

 

Polly Fong Counselling Services respects your privacy and is committed to protecting information you may provide through our Website. This privacy policy explains what information may be collected on this Website, how this information is used, and under what circumstances information may be disclosed to third parties.

 

Please read this privacy policy carefully because it affects your rights under the law.  

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data collection 

We receive, collect, and store information you enter on our Website.  This information includes, but is not limited to client name, contact information, online messages, booking history, and payment details. In addition, we may use software tools to collect session information, including Internet Protocol (IP) address, referring site, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

data storage and distribution 

Our Website is hosted on the Wix.com platform. Wix.com platform allows us to offer you online access to our services (information, contact, appointment scheduling, payments). Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Such servers and your stored data may be located outside Canada. While these servers adhere to standards for protection of information, laws and regulations may vary worldwide.

 

Wix.com platform includes third-party partners that offer functionalities such as online communication, booking system, online payments, and tracking of website usage. Therefore, data collected through your use of our Website may be accessed and stored by Wix.com’s partners.  

 

security 

No method of electronic storage or data transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal information and we will not disclose personally-identifying information provided by you through your use of our Website (except if required by law). Nevertheless, we cannot guarantee absolute security of any information collected through your use of our Website.

 

If you would like to learn more about the privacy policies of Wix.com and its partners, you may check the links below:

Wix.com: https://www.wix.com/about/privacy

Cliniko.com (booking system): https://www.cliniko.com/policies/privacy/

Google (workspace email, analytics system, ads): https://policies.google.com/privacy

 

cookies 

We use “Cookies” to help identify and track Website visitors, their usage of https://www.pollyfong.com, and their website access preferences. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

 

Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our Website, with the drawback that certain features of the website may not function properly without the aid of cookies. By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

 

links to/from other websites 

Our Website may contain links to/from other sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other websites. We are not responsible for the actions and privacy policies of third parties and other sites.

 

website communications 

By using our Website you agree to receiving emails and text messages regarding counselling services and appointments. If you prefer not to receive these, please refrain from using our Website’s Contact Form and Online Booking System. You may contact the counsellor directly at (778) 775-5649 for inquiries and appointment booking.

 

changes and updates to this privacy policy 

We reserve the right to modify this Privacy Policy from time to time without notice. Please check this policy frequently for any changes and updates. Your continued use of the Website following the posting of changes to these terms will mean you accept those changes.

 

other options 

If you would prefer not to share information online according to this policy, have questions and concerns regarding this policy, or would like to access, change, or delete any personal information we have about you, kindly contact us by telephone or email.

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